Business Continuity Management and Crisis Management: An Introduction

Understand the methods and importance of business continuity management and crisis management. On this course, you will have the opportunity to learn about the role of business continuity management (BCM) and crisis management (CM) in helping organisations plan for and respond to major disruption.

Course syllabus:

  1. What is a BCM?

  2. What is CM?

  3. BCM theory

  4. CM theory

  5. Drivers for BCM and CM

  6. BCM then and now

  7. Recent incidents/crises: private, public and third sector case studies