Risk and Crisis Management in the Public Sector

Every decision that is made by managers and policy-makers in a public sector organization requires an evaluation and a judgement of the risks involved. This vital requirement has been recognised in the growth of risk management. However, risks can never be fully prevented, which means that public managers also have to be crisis managers. Today’s crises develop in unseen ways; they escalate rapidly and transform through the interdependencies of modern society, and their frequency is growing: the global financial crisis, the European volcanic ash cloud, the Japanese tsunami and subsequent Fukushima nuclear plant meltdown, the Christchurch earthquake and the Queensland floods. All highlight the extreme challenges that public sector organizations across the world have had to face in recent years.

Book contents:

  1. Risk and Crisis: Definitions, Debates and Consequences

  2. Risk and Crisis Management: Drivers and Barriers

  3. Assessing, Evaluating and Communicating risks

  4. Responding to Risk: Strategies and Methods

  5. Contingency Planning and Crisis Preparedness

  6. Managing the Acute Phase of Crisis: From Politics to Technology

  7. After the Crisis: Evaluation, Learning and Accountability

  8. Risk and Crisis Management in a Global world

  9. Conclusion

  10. Case Studies: Managing risk in public service organizations and Crisis management: a personal account